Digital Print Workflow Coordinator

2 weeks ago
Job Function
CLDC – 1st 6:00am-2:30pm
Employment Category
Regular Full-Time
Requisition ID


Cengage Logo New


As a member of the Digital Print Center team and Distribution organization, the primary objective for this position is to efficiently and effectively coordinate with all necessary resources to ensure a high-quality product is produced in the Digital Print Center.


Position Description:  This position is responsible for performing all duties associated with the workflow management for systematic and manual processing of all work processed through the Digital Print Center.


Essential Duties/Responsibilities:


·         Complete any needed paperwork/documentation

  • PACE implementation and upkeep
  • Custom and HED liaison for IPS and related workflow
  • File delivery, moving the delivery upstream from the manufacturing team to the composition houses
  • Financial reconciliation for large gaps of discrepancies
  • Customer care, working through the pain points of needs vs abilities - suggesting new ways to achieve the wanted outcome
  • Mainstreaming workflow within the DPC from receipt to completion

·         Verifies accuracy of department paperwork/documentation

·         Maintains all appropriate files

·         Analyze daily work load and prioritize accordingly

·         Other duties assigned










·         High School Diploma or equivalent

·         Minimum 5 years’ experience with Manufacturing and file delivery processes.

·         Proven ability to analyze data and prioritize based upon deadlines.

·         Must be flexible with work hours

·         Competent computer skills




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